Since our beginning in 1932, Missouri Sewing Machine Company has repaired commercial sewing machines. It is one of the skills we are known for across the Midwest. We have the knowledge you can’t find in any service manual and technicians with decades of experience. Take a look below and see what we have learned, and what we can do for you.
COMMERCIAL REPAIR FAQ's
Where do I take My Commercial Machine For Repair?Do You Offer Service Calls To Homes or Businesses?What Models Do You Repair?Do You Give Free Estimates?Can You Tell Me What The Average Service Cost Is?My Commercial Machine Has a Big Table With a Motor, Do I Need To Bring That In Too?I'm Bringing My Commercial Machine With It's Table, Do You Have A Loading Dock I Can Back Up To?My Machine is Very Heavy, Will You Unload and Load It For Me?How Will I Know When My Repair Is Complete?I am From Out-of-Town, Can You Fix My Machine The Same Day?
OUR DOWNTOWN LOCATION
1011 TRUMAN ROAD
This is where most of the magic happens. Give us a call so we can tell you what to bring in, and what the current wait time is. Most of the time we just need the machine head, not the entire table.
YES WE DO!
Fill out the form below or call 1-800-257-4989 to setup a service call. Our current rate is based on the following equation, and feel free to use our calculator below to estimate your rate:
(Distance in Miles to Home/Business from 1011 E. Truman Road x 1.2) + (Driving time to Home/Business in minutes x $2.00) Ex. Business A is 26 miles away and takes 45 minutes to get to. Therefore the service charge is (26 x 1.2) + (45×2) = $31.20 + $90.00 = $121.20
Service rate is $80.00 per hour, and billed in half-hour increments. The minimum charge is $40.00 (half-hour).
We Service and Repair All Makes and Models
That’s right, any sewing machine. No matter the age or condition we will work on it.
YES! FREE ESTIMATES ARE PROVIDED BEFORE WE WORK ON YOUR MACHINE
For most standard services we will be able to provide you an estimate at the time you drop off your machine. If your machine requires a more in-depth analysis to determine the estimate, our technicians will look at it and call you with an estimate. You can then decide if you want the machine fixed or not.We do not charge for our estimates. They have been, and always will be free.
Here is what our average service cost is for different types of machines. Depending on what we need to fix on the machine the cost of the service and cost of parts will vary.
|Embroidery Only Machines
|Cover Stitch Machines
|Special Purpose (Bar Tack/Buttonhole etc.)
We have the tables in our repair shop for most of the commercial machines out there. There are certain tacking, buttonhole, and computerized machines that we will need the table for. But in general, if you can tilt the machine back, remove its belt, and lift the machine out of its table then we won’t need your table. If you want to be certain, call or e-mail us.
YES WE DO!
It is located on the south side of our downtown building.
YES! WE WILL UNLOAD AND LOAD YOUR MACHINE FOR YOU
Some machines are heavy, and we don’t want you to carry them in. Please come in first and we will be more than happy to bring in your machine. We don’t want you to drop the machine or hurt yourself.
YOU WILL RECEIVE PHONE AND E-MAIL NOTIFICATION WHEN YOUR REPAIR IS COMPLETE
When your machine is ready for pickup we will call and send you an e-mail notification of the work we performed and the total charges.
Depending on the day you are coming, the machine you are bringing, and the problem you are having, we may be able to fix your machine the same day. Call 1-800-257-4989 to talk to a technician, or fill out the form below.
Have a quick question?
Just send us a message with details about your machine and issues you’re having, we’ll get back to you as soon as possible.